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Newbridge Hill is a specialist residential home in Lower Weston, Bath, providing 24-hour support to five D/deaf adults with complex needs, including learning disabilities. The expert team, many of whom are D/deaf or have hearing loss, use British Sign Language (BSL) and other communication methods to ensure personalised, effective support. Each support package is fully person-centred and tailored to people supports goals and preferences, promoting independence and positive risk-taking. The home supports individuals in overcoming challenges, including those whose previous placements may have broken down due to complex needs.